dw faq

Yes. The Classic BIO Pick is made from bio degradable materials.

There are a few distinct differences between the two.

Firstly, BrushMAX brush has more bristles, is a little more narrow so it suits tighter gaps between teeth, is not bio-degradable and tends to be a little more stiff than the Classic.

The Classic is more gentle on gums, has less bristles, the compound is bio-degradable and tend to work best for people with larger gaps in their teeth or possibly those needing a slightly less aggressive kind of compound.

Both designs work well but choose the one that suits you best and enjoy.

Please note that the Classic in previous years was a little more stiff but due to the new bio-degradable feature it is now a little less stiff.

Each PICK costs less than 1c and in some instances well below that for volume buys. It's probably the cheapest thing you'll buy.

We can't tell you exactly because it is a proprietary base material but we can tell you it's safe and effective. We've been selling them for over 20 years.

Measure from the base of the toilet (the floor) to the top of the toilet lip (with seat lifted). If you measured less than 16" (406mm), congrats! You've got a standard toilet. These toilets pair best with our 7" height, which are great for all squatters. If you're new to squatting, a 7" height is a safe bet. If your measurement was over 16" (407mm+), you'll definitely want a 9" stool. This height is perfect for your little ones!

To use our stools, follow these three steps:

1. Sit.

2. Elevate.

3. Eliminate.

Of course! For kid's, we recommend using our Pottymus kid stool, which come with a raised stool base, and a seat designed specifically to help them doo their best!

Yes, simply wipe it down with your favorite toilet cleaner and a soft rag.

Yes, of course. Bulk discounts are available on certain products. Please see each individual product and if a bulk discount is available it will be indicated below the price.

Otherwise you can always contact us directly for more specific quations about bulk purchases.

Yes, perfectly safe for use in homes with a septic tank.

Our magnets are placed in an opposing field configuration so that the first is north facing, the next is south facing, the next is north facing and so on.

No. The magnets stay as they are. You do not remove them.

Usually there will be a mark or indentation on the north facing side. If you have more than 1 magnet, when you click them into a stack the north facing side is the top of stack. The north face will always attach to the south face of another magnet.

What is Biomagnetism?

Mostly our products are designed to be worn during the day unless specifically identified as night time use. However if you do choose to wear one overnight, we recommend you discuss this with your medical professional prior to doing so. Some products can provide added warmth to a joint when sleeping, although most people are quite warm when in bed so there is no need. Some night use supports help provide a restful night's sleep for people experiencing elbow, wrist, knee or foot pain.

We do not recommend to wear a support while swimming unless it is specifically designed for the purpose. Wearing one in the water may damage the product’s materials and the support becomes water logged and no longer fit the joint properly. Some of our products made from neoprene (wetsuit material) can be used safely in water but the support's compression may be adversely affected.

This is very much a personal preference. We normally recommend to wear a support during activity and for an hour or two thereafter. If you wish to wear it for longer, go ahead. However, make sure you don't wear any brace for days on end without allowing the skin to dry and breathe.

All supports need to provide compression and therefore should be a snug fit. However, if the brace is cutting deeply into the skin around the edges or you feel that circulation is negatively affected causing numbness or tingling or you feel general discomfort, you should go one size larger. The optimal fit should be snug but comfortable. If you suffer from any circulation issues please consult a doctor before using any support.

It may just needs a good clean. Fluff, lint and dust gets trapped in the hook and loop surfaces. This cloggs them up so they don’t catch. Clean them of all foreign materials. Use warm water with a mild detergent and scrub the hook side well. This should help to better adhere one to the other. If not, the hook and loop material may have passed it's life cycle. You may need to replace the item if this is the case.

All goods are dispatched from our Melbourne warehouse to all locations. National and international.

We do our best to get all orders out within 1 business working day, although sometimes due to unforeseen circumstances we take a little longer.

Yes, once you place your order you will receive confirmation by email. Soon after you will also receive tracking information that you can follow up.

YES, for sure! Regardless of the wholesale business you operate, we have an easy and simple way to get you up and running quickly. Make your way to our wholesale portal located at www.bodyassistb2b.com and apply for a wholesale account. Make sure to fill out the form in full and as soon as we receive it, we will respond to you within 1-2 business days. You will then be given a login and password so you can order whatever you require.